Terms & Conditions
DreamyShapes
Last updated: 28 October 2025
Welcome to DreamyShapes!
By accessing or making a purchase from our website www.dreamyshapes.com, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. General Information: DreamyShapes (“we”, “our”, “us”) is an online store offering plush cushions, fun plushies, and cushion covers with fillers. By placing an order on our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
2. Product Information: We strive to ensure all product descriptions, images, and prices are accurate. However, slight variations in colour, texture, or size may occur due to photography, lighting, or screen differences.
3. Orders and Payments: Orders can be placed directly through our website. All prices are listed in INR (₹) and are exclusive of applicable taxes. Payment must be completed at the time of checkout through our secure payment gateway. DreamyShapes reserves the right to cancel or refuse any order at its discretion (for example, in case of suspected fraud or payment issues).
4. Shipping & Delivery: We ship across India. Delivery timelines are usually 5–10 business days, depending on your location. Delays caused by logistics, weather, or unforeseen circumstances are beyond our control. Once dispatched, you’ll receive tracking details via email or WhatsApp.
5. Returns & Refunds: Due to the nature of our products (soft furnishings & hygiene-sensitive items), returns are accepted only in case of damaged or defective products. To initiate a return, contact us within 48 hours of delivery with unboxing photos/video evidence. Once verified, a replacement or refund will be processed. Refunds will be made to the original payment method within 7–10 business days. Please note that the refund will be the amount before taxes.
6. Intellectual Property: All content on this website—including text, images, product designs, and logos—is the property of DreamyShapes and is protected by copyright laws. Reproduction or misuse without permission is strictly prohibited.
7. Limitation of Liability: DreamyShapes shall not be liable for any indirect, incidental, or consequential damages arising from use or inability to use our products or website.
8. Changes to Terms: We may update these Terms & Conditions at any time. Updates will be reflected on this page with a revised date.
9. Contact Us: For any questions regarding these terms, please contact:
📩 Email: hello@dreamyshapes.com
🌐 Website: www.dreamyshapes.com